FAQs

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FREQUENTLY ASKED QUESTIONS ABOUT EVENTS

1. How do I register for a training session or clinic?

To register for a training session or clinic, simply navigate to the event section on my website. Select the event you’re interested in, and complete the registration form. Once you’ve filled out your details, you’ll receive a confirmation email with further instructions.

2. What is the cost to attend a training session or clinic?

The pricing varies depending on the type of session. For training session prices, check out our services page or check out our pricing packages. Clinic pricing will be listed on the specific event page.

3. Are there any prerequisites for attending a clinic?

Some clinics, especially those targeted at higher-skill-level players, may have specific grade or experience requirements. Always check the event details to ensure you meet the necessary criteria.

4. Can I register multiple athletes at once?

Yes, if you are registering more than one athlete, you can add their information during the registration process. Be sure to complete the required fields for each athlete before finalizing the registration.

5. What happens after I register?

After registering, you will receive a confirmation email with event details, including location, timing, and any equipment or preparation needed. Be sure to check your spam/junk folder if you don’t see the email in your inbox.

6. Is there a deadline to register for an event?

Yes, registration deadlines vary by event. Please refer to the event page for the specific deadline. We recommend registering early, as spots are limited and events may fill up quickly.

7. What is the cancellation or refund policy?

If you need to cancel your registration, please reach out directly via email. Refunds will depend on the timing of the cancellation. Be sure to check the event-specific policy on the registration page for more details.

8. What should I bring to the event?

Details on what to bring will be provided in the confirmation email. Typically, athletes should bring their own lacrosse gear, water, and any specific items required for goalkeeping (helmet, gloves, pads, etc.).

9. Can I change my registration after submitting it?

If you need to make changes to your registration (such as adjusting session times or updating participant details), please contact us directly as soon as possible. We’ll do our best to accommodate any changes, but keep in mind that certain sessions may be full.

10. I’m having trouble with the registration process. Who can I contact?

If you’re experiencing any issues with registration, feel free to reach out via the contact form on the website or email us directly. We’re here to help!

FREQUENTLY ASKED QUESTIONS ABOUT SERVICES

1. What types of training sessions do you offer?

We provide individual training, small group training (up to six players), as well as private and group training for lacrosse goalies. Our sessions cater to different skill levels, ensuring focused, high-level instruction and technical improvement for each athlete.

2. How do I book a training session?

Booking is easy! For group bookings, please use our custom group booking form to schedule a session. For other inquiries, feel free to contact us directly. We’ll guide you on availability and help with the booking process.

3. What are the session rates?

Rates vary based on the type of session, whether individual or group training, goalie or field players. We also offer discounted pricing packages for athletes committing to multiple sessions, making it easier to continue high-level development over time. For specific rate information, please reach out directly or check out our pricing packages.

4. What should I bring to my training session?

Bring your lacrosse gear, including your helmet, gloves, stick, and any protective equipment you normally use. Don’t forget water, as training sessions can be intense!

5. Can I book a session for my team or group of friends?

Yes! We welcome team and group bookings. Our custom booking form allows you to specify your group’s details so we can tailor the session to your goals and skill levels. Custom Group Inquiry.

6. How are the sessions structured?

Each session is tailored to the athletes attending. We cover fundamental skills, advanced techniques, and situational training, emphasizing areas like positioning, reaction time, and mental focus. Each session builds on high-level lacrosse techniques.

7. What is the difference between individual and group training?

Individual training offers one-on-one focus on the athlete’s specific needs, while group training allows players to work together, benefiting from drills that involve game-like scenarios and teamwork. Both options provide intensive skill development but vary in focus and athlete interaction.

8. What is your cancellation policy?

Please notify us at least 24 hours before the scheduled session for cancellations or rescheduling. This helps us accommodate other athletes and manage session times efficiently.

9. Are there sessions for younger or beginner-level players?

Yes, we offer youth training sessions specifically designed for younger or less experienced players. Every session is tailored to the group’s experience level, making our training flexible enough to accommodate and challenge players of all levels.

10. When are sessions available?

Sessions are currently being offered every Monday, Tuesday and Wednesday between 3PM and 9PM, in Columbus OH. These sessions will occur through the end of February.

FREQUENTLY ASKED QUESTIONS ABOUT OUR SHOP

1. How do I place an order?

To place an order, browse the available apparel on the shop page, select your size and quantity, and add the items to your cart. Once you’ve chosen your items, proceed to checkout to complete your purchase.

2. What sizes are available?

Sizes available vary by product. Each item has a size guide listed on its page to help you find the best fit. If you’re unsure of your size, refer to the measurements in the guide.

3. Can I change or cancel my order after it’s been placed?

Once an order is placed, we start processing it quickly, so changes or cancellations may not always be possible. However, if you need to make adjustments, contact us as soon as possible, and we’ll do our best to assist.

4. How long does it take to receive my order?

Since all items are produced on demand by a third-party print-on-demand company, production typically takes 3-7 business days. After production, shipping times vary depending on your location, but orders generally arrive within 5-12 business days.

5. What should I do if I received the wrong size or a damaged item?

If you receive an incorrect or damaged item, please contact me directly with your order number and a description (or photos) of the issue. We’ll work with the third-party print-on-demand company to resolve the problem and arrange for a replacement or refund as needed.

6. What is your return or exchange policy?

Since the products are made to order, returns or exchanges are only accepted for damaged or defective items. If you have any issues with your order, please contact us directly, and I’ll coordinate with the third-party company to handle your request.

7. What payment methods are accepted?

We accept major credit cards and payment platforms such as PayPal and Stripe, which provide secure online payments. You can select your preferred payment method at checkout.

8. Do you offer international shipping?

Yes, international shipping is available! Shipping costs and delivery times vary based on your location. All international orders are subject to customs fees and taxes, which are the buyer’s responsibility.

9. Can I track my order?

Yes, once your order ships, you’ll receive a confirmation email with a tracking number so you can monitor your package's progress.

10. Who do I contact for further questions about my order?

If you have any questions or concerns about your order, feel free to contact us directly through the contact form on the website or via email. I’m happy to assist with any inquiries!